Back to Atrak projects

Product Support

Help with the iOS app, Preview Data, accessibility, saved places, routes, and private Safety Notes.

Before You Send

Please include the app version, iOS version, affected screen, whether Preview Data was shown, and the shortest steps that reproduce the problem.

Do not include passwords, API keys, Apple credentials, exact home addresses, live coordinates, names of private individuals, license plates, or other sensitive personal information.

Safety Boundary

Safe Traveling is a travel-planning app, not an emergency service. It has no emergency calling or dispatch feature and does not send your location to responders. In an emergency, use your device's Phone app or contact the appropriate local emergency service directly.

Private Safety Notes stay on the device and are not sent to police, moderators, a community feed, or an alerts feed.

Contact Safe Traveling Support

Messages are delivered to the Atrak team through Formspree. A reply email is optional.

Form delivery is provided by Formspree. Its privacy practices apply to submitted messages.